Senior Operations Manager
Ronald joined MIFA in October 2019, and brings with him wide and varied career experience in both employee benefits, call centre management, human resources and administration management.
Service delivery is one of his key passions, and he is committed to ensuring that MIFA becomes and remains the best employee benefits administration company in the industry. “We need to become a leader in innovative, service industry,” he believes.
Experience: Absa In House Training for Introduction To Retirement Funds, Introduction To Management, Management Fundamentals, Change Management.
Management Of Retirement Funds Level 1 & 2: Governing Legislation, History Of Retirement Funds, Investments In Retirement Funds, Administration Of Retirement Funds, Registration Of Retirement Funds, Structure Of Retirement Funds, Management Of Retirement Funds.
Finance Administration Manager
Jabu holds a B.Com Finance degree from UJ with a post graduate qualification in management accounting.
She has been with MIFA for eight months and says she loves her job, which she describes as an “inbetween role between Finance and Operations”. Among other areas, she oversees MIFA’s POPI compliance.
Experience: Accomplished finance professional with 12 years progressive financial management experience. Strong knowledge of financial technical techniques and compliance requirements. Excellent analytical, communication, and problem solving skills. Highly skilled in budgeting, forecasting and reporting. Strategic thinker, self-motivate, and confident individual.
Manages the administration of the MIFA, RMI, MISA, FRA, Merseta and MIBCO. Manages administration of pension backed lending. Coordination of budgeting process and providing of guidelines. Management of Tax controls, Manage and control income streams from funds, Renews short term insurance and Trustees Liability insurance for the company.
Fund Finance Manager
Hassen joined MIFA in February of this year and has more than 20 years’ of experience in employee benefits.
His vision is to share his expertise with the team, help to streamline processes and provide excellent service to both internal and external clients.
Experience: B Comp degree & National Certificate in Financial Services Management.
Auditor of a portfolio of clients acting as their key interface with the firm. Oversee the audit and accounts preparation process and handle fee management. Budgetary and business planning. Working with the partners to develop and maintain strategic objectives within the firm. Ensuring timeous billing and collection of funds.
Supervisor with financial aspects of pension and provident funds, compiling of audit files and dealing with auditors. Payment of Retirement Fund Taxation. General Management of team including overseeing 60 retirement funds with 4 staff members.
Specialist Fund Accountant involved with financial aspects of pension and provident funds, compiling of audit files and dealing with auditors, Presentation of financial statements to the funds board of trustees, Quarterly reports to the Reserve Bank to comply with exchange controls regarding fund investments.
Client Services Manager
Marlene was appointed as Client Services Manager for MIFA in February and has more than 30 years of experience in employee benefits and pension funds.
Her vision for the team is “to be a professional, well-cohersed team that can service our members fairly and promptly and that operates with openness and honesty”.
Experience: Administering of Defined Benefit and Defined Contribution Funds. Extensive experience in Private, daily priced, individual member choice Funds. Experience includes administering and managing the full administration of Private Funds in its entirety, also having experience in Member Communication, Trustee Elections, Trustee Reporting and Trustee Meetings. Having worked in the administration with salaries, risk cover and fund credits. Marlene fully appreciates the severity and importance of confidentiality in members/colleagues’ personal information. As Portfolio Manager of a staff compliment of twelve with service suppliers such as Insurers, Fund Managers, Banking Consultant, etc she has excellent people skills in both delegating at various levels as well as project managing the delegated tasks to ensure quality delivery at all times. She also dealt with payroll administrators, HR Directors, Financial directors and Chairpersons to provide consistent all round quality administration services.
Beverley’s brings to MIFA a wealth of experience gained over the last three decades. She has worked in client service and employee benefits at various financial and other institutions. This, together with her tangible passion and love for people, makes her excellently suited to manage the MIFA Claims team.
Her vision is to “assist and help MIFA pay all claims on time, assist our members and add process efficiencies so that we can become the best in the market”.
Experience: Claims Manager, responsible for the supervision and management of 18 staff members (4 teams). This includes performance reviews and performance management. Managing the indexing, withdrawals, deaths, disabilities and retirements for the PSSPF, also managing the SALA Beneficiary Fund.
Administration Manager: managing the deaths, disabilities and retirements for the PSSPF.
Senior Administrator: responsible for administration management of Pension, Provident and Retirement Funds. provided full administration support for Pension and Provident Funds, attended trustee meetings, and managed staff effectively.